Privacy Policy
How we handle your personal data — openly, responsibly and in line with UK GDPR.
Revised: 26 March 2026
1. Who is responsible for your data
Testix, based in London, United Kingdom, is the data controller for the processing of personal data carried out via testix.co.uk. Contact us at contact@testix.co.uk if you have any questions.
2. Data we collect
Personal data is collected in the following contexts:
Forms and registrations When you submit a contact form, apply for a business account or subscribe to our newsletter, we collect your name, email address, phone number and, where applicable, company name.
Automatically collected data We automatically collect technical data such as IP address, browser version, operating system, pages visited and timestamps via cookies and similar tracking technologies.
Business registrations Companies opening an account provide the contact person's name, email, phone number, company name, company registration number and website address.
3. Purposes of processing
We process your personal data for the following reasons:
- Service operation — to maintain and develop testix.co.uk (lawful basis: legitimate interest)
- Customer contact — to respond to enquiries and handle cases (lawful basis: contract/legitimate interest)
- Newsletter communications — to share test results and relevant content (lawful basis: consent)
- Business account administration — to manage partnerships and advertising (lawful basis: contract)
- Analysis and optimisation — to understand visitor patterns and improve the site (lawful basis: legitimate interest)
- Legal requirements — to comply with accounting and tax legislation (lawful basis: legal obligation)
4. Retention periods
We retain personal data only for as long as the purpose requires:
- Contact cases — deleted no later than 12 months after the case is closed
- Newsletter subscriptions — retained until you unsubscribe
- Business accounts — retained for the duration of the agreement plus an additional 12 months
- Visitor statistics — anonymised after 26 months
- Accounting records — retained for 6 years in accordance with HMRC requirements
7. Your rights under UK GDPR
The UK General Data Protection Regulation and the Data Protection Act 2018 give you the following rights:
- Access — you can request a copy of the personal data we hold about you
- Rectification — you can request that inaccurate or incomplete data be corrected
- Erasure — you can request that we delete your data ("the right to be forgotten")
- Restriction — you can request that processing be temporarily restricted
- Data portability — you can request your data in a machine-readable format
- Objection — you can object to processing based on legitimate interest
- Withdrawal of consent — you can withdraw any consent you have given at any time
Contact us at contact@testix.co.uk to exercise your rights. We will respond within 30 days.
8. Security measures
We apply technical and organisational safeguards to protect your personal data, including:
- Encrypted communication via TLS/SSL
- Strict access and authorisation controls
- Continuous security reviews
- Firewalls and intrusion detection systems
- Regular data backups
9. Children
Testix is not directed at persons under the age of 13. We do not knowingly collect personal data from children. Should we become aware that data about a child has been collected, we will delete it without delay.
10. Changes to this policy
We may revise this privacy policy from time to time. For significant changes, we will notify you by email (if you subscribe to our newsletter) or by a prominent notice on the site. The current version is always available on this page.
11. Right to complain
If you believe we are processing your personal data in breach of UK GDPR, you have the right to lodge a complaint with the supervisory authority:
Information Commissioner's Office (ICO) Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF ico.org.uk
12. Contact details
Want to know more about how we handle personal data? Do not hesitate to get in touch:
Testix Email: contact@testix.co.uk Address: London, United Kingdom
Want to know more about your data?
Get in touch with us. You always have the right to find out what information we hold about you.